All online purchases are paid for at the time of purchase, using a credit card. We accept Visa, MasterCard and American Express.
To get a full refund from Community Controls, you must return the merchandise within 30 days of purchase. Products must be in the original packaging and in new condition to receive full credit. Returned products not adhering to this standard will be dealt with at the sole discretion of Community Controls. Shipping charges will not be refunded.
We honor all OEM warranties. The warranty period of Community Controls transmitters is 24 months, beginning from the manufacturing date of the transmitter. During the period, if the product does not operate correctly, due to a defective component, the product will be repaired or replaced at the sole discretion of Community Controls. The warranty does not extend to battery life, or to the transmitter case, which can be damaged by conditions outside the control of Community Controls.
If you are returning merchandise to be considered for a warranty issue, it is your responsibility to get the product to Community Controls. If the merchandise is covered by warranty, Community Controls will pay to ship the repaired or replaced product back to you.
If you are returning merchandise because you have no use for it or it is extra, please see our policy on Refunds.
If you ordered the wrong product, simply return the product in the original packaging to Community Controls and we will replace it with the product that you want.
If, for some reason, Community Controls shipped you the wrong product, we will cover the cost rectify our mistake.
Community Controls offers 2-day flat-rate standard shipping.
We guarantee to beat any competitor's price.