Warranty
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Warranty

WARRANTY RETURN REQUEST SUBMISSION FORM

IMPORTANT RETURN INFORMATION

What we will accept:

  • Any device that has failed mechanically

 

Not covered under warranty:

  • Dead Batteries
  • Water damaged remotes (you can check on the inside of the remote for water damage sensors)
  • Excessive wear, vandalism or other physical damage to the product.

 

Ship Package to:

Community Controls

Attn: Warranty (your RMA number)

2480 South 3850 West, Suite A

Salt Lake City, UT 84120

Click here for RMA Terms & Conditions

    Contact Name (required)

    Contact Email (required)

    Company Name (required)

    Return Address (required)

    Return City (required)

    Return State (required)

    Return Zip (required)

    Phone (required)

    Sales Rep (required)

    Original Invoice Number

    Is the equipment in the warranty period? (Required)
    YesNo

    Is there water damage? (Required)
    YesNo

    Have you changed the batteries? (Required)
    YesNoN/A

    Have you checked to see if it is still programmed? (Required)
    YesNoN/A

    Warranty Repair Information

    Would you like new batteries for $3.00 per remote? (Required)
    YesNoWhere Needed

    Would you like new cases for $3.00 per case? (Note: Cases not available for all remotes) (Required)
    YesNoWhere Needed

    Would you like numbers laser etched on your remote or fob for $2.00 per device? (Note: no laser etching may result in numbers having low visibility) (Required)
    YesNoWhere Needed

    Would you like new coils or coils added to your remotes for $3.00 per coil? (Required)
    YesNoWhere Needed

    Description of product (Required)

    Product Qty. (Required)

    By submitting this form you acknowledge that you are aware of the warranty policy of Community Controls